Frequently Asked Questions

National Sports Distributors/Memorabilia is open Monday-Friday 10:00 am to 6:00 pm and Saturday-Sunday 11:00 am to 6:00 pm PST.  Open later select evenings, please call us at 877-466-6826 for evening hours. Wholesale office is open Monday -Friday 10-5 PST.

Yes!  Our customers have given us the best feedback by referring their friends and associates to our customers.  Read some of our customers' testimonials to see what they have to say about NSD's service and product quality.

 We are closed on the following days in observance of our national holidays. Processing and shipping will resume the following business day.

• New Year's Day
• President's Day
• Memorial Day
• July 4th
• Labor Day
• Thanksgiving Day and the following Friday
• Christmas Eve
• Christmas Day
• New Year's Eve-closed at 3:00 pm
•  

The sales tax for California residents or anyone shipping within the state of California is 9.5%.

Our minimum order is $35.00

We accept MasterCard, Visa, Discover/Novus and American Express.

Yes. Our email address for Pay Pal is info@NSDsports.com. This is an option available in our shopping cart as well.

Orders ship within 1 business day. Ground shipping takes 1-5 business days and if you need it sooner, we offer next day, 2nd day air or 3 day select.  Small packages ship USPS and arrive 1-3 days. Drop ship orders from Riddell take 2-3 extra days and those from Schutt take 5-7 extra days. Many Riddell and Schutt items are in stock so please call or email us to find out if it can ship immediately.  Please refer to shipping methods for more information.

No. Free shipping offers are only available at the NSD retail prices.

Free shipping offers provide ground shipping to all states in the USA excluding Alaska and Hawaii. The carrier used for this service is determined by National Sports Distributors. If applicable(in most cases just orders shipping to California), sales tax will be added.

We offer this service for UPS and USPS deliveries. Add $4.00 per box.

Insurance is $1.50 per $100 value, so if you want to declare the value of the item at $300, add $4.50.

Duties and Taxes for shipments to Canada, Mexico and all International countries are the responsiblity of the buyer. For example, for an order to Canada, your PST and fees are around $14.50 per $100 of value. We no longer ship to the UK.

Yes, we ship to Canada, Mexico and all countries outside of North America except those in the EU and UK.

• Please call our office for an authorization for return (AR) prior to sending the item.   Any unauthorized items received will be returned to the shipper at the shipper's cost. 
• No refunds or exchanges are allowed for reasons other than justified product dissatisfaction.
• All returns are subject to a 15% restocking fee.
• Exchanges for manufacturer's defects available within 14 days of product delivery.
• No returns after 14 days of product delivery.  Please include a copy of your invoice.
• Any return received where National Sports Distributors was not at fault will be automatically charged the 15% restocking fee.
• Special Orders and Discounted Merchandise are not returnable.
• No returns due to personality no shows.
• No returns due to cancellation of orders by your customer.

We stand by our autographs 100% over the last 20 years, and our reputation guarantees you the highest quality product.  You can relax knowing that a NSD representative witnesses all autograph signings and each item comes with a NSD numbered hologram. Read what our customers have to say.

Establishing a wholesale account for Riddell helmets, with shipments arriving directly to you from Riddell is very easy and a Wholesale Riddell FREE SHIPPING Program is now available!  A primary portion of our business since 1989 has been, and continues to be, establishing wholesale accounts for Riddell where we process your orders and have the helmets ship direct to you from Riddell. In addition, we can also ship to you, from our warehouse, helmets when you need less than case volumes. This is a valuable asset when only one or a couple helmets of a particular team are needed for your inventory. Besides Riddell, we also provide this same set-up for Wilson Sporting Goods and Louisville Slugger. With your wholesale account you will also have access to all items, including autographed merchandise, from National Sports Distributors.  Basically speaking, all that is needed to get started is your contact information, address, and proof that you are a business. This can be done over the phone by calling (707) 285-2900 M-F 10-5 PST or by emailing us at info@NSDsports.com to do so by email communications during or after our business hours. For more please visit this link National Sports, Wilson, Riddell Wholesale Account .

No. Free shipping is only offered on some items for retail purchases. Shipping/handling fees will be added to all wholesale shipments.

We take appropriate physical, electronic and other safety measures to prevent your personal information from unauthorized access, alteration, or disclosure.